**Returns and Refunds Policy for Doja House**
At Doja House, we are committed to providing our customers with high-quality cannabinoid products. To ensure a satisfying shopping experience, we have established a clear and comprehensive Returns and Refunds Policy, which we encourage all customers to review prior to making a purchase.
**1. Eligibility for Returns**
Customers may return unused and unopened products within 30 days of the original purchase date. To be eligible for a refund, items must be in their original packaging, including all labels, seals, and any accessories included with the product. Items that have been opened or used are not eligible for return due to health and safety regulations.
**2. Return Process**
To initiate a return, please follow these steps:
a. Contact our customer service team via email at support@dojahouse.ie, providing your order number and details regarding the item(s) you wish to return.
b. Our team will respond with a return authorization and instructions on how to ship the product back to us.
c. Ensure that the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service to safeguard against loss.
**3. Refund Processing**
Upon receipt of the returned item, our quality assurance team will inspect it to confirm that it meets our eligibility criteria. Once verified, the refund will be processed within 7-10 business days. The funds will be credited to the original payment method used at the time of purchase.
**4. Non-Refundable Items**
Please note that certain items are excluded from refunds, including but not limited to:
- Opened or used products
- Sale items or gift cards
**5. Shipping Costs**
Shipping costs incurred during the original purchase are non-refundable. Customers are also responsible for the return shipping costs unless the return is due to a mistake made by Doja House—such as receiving a defective or incorrect product.
**6. Exchanges**
Currently, we do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order for the desired product.
**7. Customer Support**
For further inquiries regarding our Returns and Refunds Policy, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure that your experience with Doja House is positive and satisfactory.
Thank you for choosing Doja House. We appreciate your business and look forward to serving you again in the future.
Good stuff plants flushed properly, nice taste and smells strong good value for money
Great taste and flavour, nice high also, 10/10
Doja House is the GOAT 🐐 Took two of these bad boys along with some thcjd bud which is 🔥 if you want to unwind and just forget for a while these are gonna do it. Will be buying again love your products Doja team
Porn star OG hits HARD!! Thcjd is proper nice alot more potent then your standard D9 Bud.
Love these blue lotas chocolate bits I've been taking about 75mg per day and the effects are great. Stops me smoking as much too. Will be trying the kanna ones next but definitely be purchasing again. Thanks Team.
Strong smell and intense high I mad the mistake of making a one 1g J I was baked will one hundred percent be ordering again
First order no problems what so ever great communication from the team. Order arrived this morning the ky walker OG taste great lovey hit off it too would highy recommend and a 3.5 for €30 is proper good especially in Ireland. Tin it comes is is proper cool too. Thanks team
Very strong i recommend this to people wanting a strong relaxed high
Lovely effects from the fudge axtract a mild-med trip intensity was nice colour and music enchancement and got a lovely stoney effect i ate the whole fudge was very enjoyable!
Great vape, lovely flavour and strong effects!!
